Privacy Policy

1. Information on the Collection of Personal Data and Contact Details of the Person Responsible

1.1 Introduction
We are pleased that you are visiting our website and thank you for your interest in Vizuella Ltd. In the following, we inform you about the handling of your personal data when using our website. Personal data in this context refers to all data with which you can be personally identified.

1.2 Controller Information
The person responsible for data processing on this website within the meaning of the General Data Protection Regulation (GDPR) is Vizuella Ltd., Serghides House, Office 102, 61, Archibishop Makariou III Avenue, 6017 Larnaca, Cyprus.
Email: info@vizuella.com

1.3 Security of Data Transmission
This website uses SSL or TLS encryption for security reasons and to protect the transmission of personal data and other confidential content (e.g., orders or requests to the controller). You can recognize an encrypted connection by the string "https://" and the lock symbol in your browser’s address bar.

2. Data Collection When Visiting Our Website
When you use our website for informational purposes only (i.e., if you do not register or otherwise transmit information to us), we collect data that your browser transmits to our server. The following data, which is technically necessary to display the website to you, is collected:

- The website you visited
- Date and time of access
- Amount of data transferred
- Referring page
- Browser type and version
- Operating system
- IP address (in anonymized form)

This processing is carried out in accordance with Art. 6 para. 1 lit. f GDPR based on our legitimate interest in improving the stability and functionality of our website.

3. Hosting & Content Delivery Network
Hosting by GoDaddy
We use the services of GoDaddy, 2155 E. GoDaddy Way, Tempe, AZ 85284 USA, for the purpose of hosting and displaying the website. All data collected on our website is processed on GoDaddy's servers. Data may also be transferred to other data centers worldwide as part of GoDaddy’s services.

4. Cookies
To make visiting our website more attractive and to enable the use of certain functions, we use cookies, small text files stored on your device. Some cookies are deleted after closing your browser (session cookies), while others remain on your device (persistent cookies). You can adjust your browser settings to refuse or delete cookies, though this may limit some functionalities of the website.

If personal data is processed by individual cookies, it is done in accordance with Art. 6 para. 1 lit. b GDPR for contract fulfillment, Art. 6 para. 1 lit. a GDPR for consent, or Art. 6 para. 1 lit. f GDPR to ensure optimal website functionality.

5. Use of Customer Data for Direct Advertising
5.1 Newsletter Registration
If you register for our newsletter, we will use your email address to send regular information. You will receive newsletters only after confirming consent via the double opt-in method. You can unsubscribe at any time.

Our newsletters are sent through Klaviyo, and data is processed via their servers in accordance with data protection laws.

6. Data Processing for Order Processing
When processing your order, your data (e.g., name, address, payment information) may be shared with third parties like shipping companies and payment processors solely for fulfilling the contract. The data transfer is based on Art. 6 para. 1 lit. b GDPR.

7. Online Marketing
We use Google Ads and Facebook Pixel for conversion tracking and remarketing. These tools collect anonymized data about your interactions with our ads and may transmit the data to servers outside of the EU (e.g., USA). These actions are based on consent under Art. 6 para. 1 lit. a GDPR.

8. Rights of the Data Subject
You have the following rights regarding your personal data:
- Right to information (Art. 15 GDPR)
- Right to rectification (Art. 16 GDPR)
- Right to erasure (Art. 17 GDPR)
- Right to data portability (Art. 20 GDPR)
- Right to withdraw consent (Art. 7(3) GDPR)

To exercise these rights, contact us at mail@vizuella.com.

9. Duration of Data Storage
Personal data is stored based on the legal purpose for its collection and will be deleted when no longer necessary for processing unless a longer retention period is required by law.

Contact for Privacy Inquiries
If you have any questions or concerns about your data, contact us at:

Vizuella Ltd.
Serghides House, Office 102, 61, Archibishop Makariou III Avenue, 6017 Larnaca, Cyprus
Email: mail@vizuella.com

Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Last Updated: September 2024